Microsoft Senior Engineer Karthic Kanmani’s Pioneering Advancements in ChatGPT Significantly Streamline Data Access and AI Efficiency

Seattle, WA, July 7, 2023

Microsoft Senior Software Engineer Karthic Kanmani and his team have transformed the way ChatGPT Open AI API integrates with Microsoft’s Customer Insights product, enabling customers to access data insights via natural language queries. This watershed advancement has reshaped the way businesses interact with data, demystifying complex processes, and making data accessible to individuals regardless of their technical expertise. Because customers can extract essential insights from their data through natural language queries, the data interaction process is less technical and more approachable. Karthic’s innovative and unique solutions not only streamline the process of handling large datasets, but also enhance the precision and efficiency of AI models, leading to a critical and revolutionary change in the way businesses interact with and use data.

He has been at Microsoft for eight years and brings a combined 14 years of software development experience. Prior to Microsoft, Karthic was a senior software engineer at National Oilwell Varo (NOV), a leading Houston-based oil and gas company where he developed an innovative and dynamic web-based solution for real-time, precise, and historical equipment data. This novel advancement revolutionized how industry professionals engage with essential equipment information, offering remote access and significantly boosting operational efficiency and maintenance processes. By providing users with optimal equipment management, the system effectively elevated performance, extended asset lifespan, and magnified Return on Assets. The module's inbuilt alert feature further streamlined equipment condition tracking and analysis. This Real-time Condition Monitoring System was highlighted in a publication that was shared across the oil and gas industry providing broad awareness of this new and improved way of live data transmission.

Karthic is an active member of Microsoft's Mentor Program where he plays a key role in nurturing engineering students and preparing future software engineers worldwide. His commitment to innovation and progress helped him win a Microsoft Hackathon award for “Smart Data Alerts”. This innovative tool identifies real-time data irregularities in the request-response lifecycle. The alerts are promptly related to feature teams to mitigate potential customer impacts. Additionally, these alerts can be customized for distribution via email, text, or in- product notifications.

Born in India and currently living in Seattle, Karthic earned a Master of Science degree in Management Information Systems from the University of Houston - Clear Lake. He is an active member of the Association for Computing

Machinery (ACM), and holds several industry certifications including Microsoft Certified Professional and Oracle PL/SQL Developer Certified Associate.